VIMEIQ / LEGAL
LAST UPDATED: 4 OCTOBER 2026
1. WHO WE ARE
VIMEIQ is a boutique retail experience and visual intelligence consultancy operating internationally, with work relevant to Europe, Dubai and other markets. In this Privacy Policy, “we”, “us” and “our” refer to VIMEIQ.
2. INFORMATION WE COLLECT
When you submit a Project Enquiry, we collect the information you provide: name, company or brand, email address, market or location, service requested and project details. We collect this information directly from you.
3. HOW WE USE PERSONAL INFORMATION
We use personal information only to respond to enquiries; assess potential projects; communicate regarding requested services; manage potential or existing client relationships; and comply with applicable legal obligations. We do not sell personal data.
4. LEGAL BASIS FOR PROCESSING
Where GDPR applies, our legal bases may include taking steps at your request before entering into a contract, pursuing our legitimate interests in operating and developing professional relationships, complying with legal obligations, and consent where we ask for it.
5. HOW INFORMATION IS STORED AND PROTECTED
We use reasonable organisational and technical measures designed to protect personal information against unauthorised access, loss, misuse or alteration. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
6. THIRD-PARTY SERVICE PROVIDERS
We may rely on technical service providers necessary to operate our website, enquiry forms and email communications, including Framer and Apple iCloud Mail. These providers process information only as necessary to provide their services and subject to their own applicable terms and privacy practices.
7. INTERNATIONAL DATA PROCESSING
Because we operate internationally and use service providers that may process data in different locations, personal information may be processed outside your country of residence. Where GDPR applies, we take appropriate steps to support lawful international transfers.
8. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including responding to enquiries, managing relationships, resolving issues and meeting legal or record-keeping requirements.
9. YOUR RIGHTS UNDER GDPR
Where GDPR applies, you may have rights to request access to, correction of, deletion of, restriction of or objection to the processing of your personal information, and to request portability where applicable. You may also have the right to withdraw consent where processing is based on consent.
10. ACCESS, CORRECTION OR DELETION
To request access, correction or deletion of your personal information, please contact us at hello@vimeiq.com. We may need to verify your identity before responding to a request.
11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our practices or applicable requirements. The updated version will be published on this page with a revised “Last updated” date.
12. CONTACT
If you have a question about this Privacy Policy or our handling of personal information, please contact hello@vimeiq.com.